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Checklist

The complete open enrollment checklist.

Never miss a deadline with this comprehensive open enrollment checklist. Designed for benefits brokers and HR teams managing employee benefits enrollment.


Open enrollment timeline

90-120 Days Before

Planning & Strategy

60-90 Days Before

Plan Design & Approval

30-60 Days Before

Communication Prep

0-30 Days Before

Pre-Enrollment

Enrollment Period

Active Enrollment

Post-Enrollment

Finalization

Planning targets to agree with the client

Last year
Baseline for the participation goal
3-4
Reminder touchpoints (example target)
2-3 Weeks
Enrollment window (example target)
Per carrier
Confirm each carrier's enrollment file deadline

Employee communication templates

Announcement email

Initial communication; a common approach sends it 2-3 weeks before OE opens. Highlights key changes and dates.

Example timing: 14-21 days before

Benefits guide

Comprehensive plan comparison with costs, coverage details, and decision support.

Distribute: At OE start

Reminder emails

Mid-period and final deadline reminders. Target non-completers specifically.

Send: Day 7 and Day 14
Yes

Confirmation

Post-enrollment confirmation with elected benefits summary and next steps.

Send: Within 48 hours of election

Common open enrollment mistakes

No

Starting Too Late

Rushing leads to poor plan selection, missed negotiations, and stressed employees.

No

Poor Communication

Single email announcements result in low engagement and confused employees.

No

Ignoring Dependent Verification

Ineligible dependents cost employers thousands. Verify annually.

No

Skipping Post-Enrollment Audit

Enrollment errors create year-long headaches. Always audit before submitting.

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Frequently asked questions

When should open enrollment planning begin?

Start 90-120 days before your plan renewal date. This gives adequate time for carrier negotiations, plan design changes, and employee communication preparation.

How long should open enrollment last?

A common design is a 2-4 week enrollment period. Shorter windows (2 weeks) create urgency but may stress employees. Longer periods (4 weeks) accommodate vacations but may lead to procrastination.

What are the most common open enrollment mistakes?

Common mistakes include: starting too late, poor employee communication, not explaining plan changes clearly, missing dependent verification, and failing to confirm carrier eligibility files.